Q. How will I know if I have registered for a program?
A. If you click on ‘My Account’ under ‘Account Program’ click on ‘Historical Transaction List’. Here is where you can search for your prior transactions. A participant that is registered for the program will say “Enroll” under transaction. A participant on a waitlist will say “Waiting List” under transaction. A participant that transfers from one program to another will say “Transfer In” under transaction.
Q. How do I add more than one program into my cart?
A. At the bottom of the fees page when registering for a program, underneath the ‘Proceed to Shopping Cart’ button, there are two options: ‘Register Another Participant for this Activity’ to add another participant to your shipping cart before finalizing payment, or ‘Add to Cart & Continue Shopping’ to search for another program and add to your shopping cart before finalizing payment.
Q. If I have a program in my wish list, do I still need to register?
A. Yes. When a program is open for registrations, you will need to add the program from your wish list into your cart. A program in a wish list does not guarantee a spot in the program.
Q. How do I join the waitlist for a full program?
A. On the page for a program, you will click on the title of program to open the page with program details. Click ‘+Add to Waitlist’. You will choose the participant, fill out the pertinent information, and agree to the waivers. You will receive a receipt stating that your camper is on the waitlist. You will be contacted if a space opens in the program but being on the waitlist is not a guarantee of entry. We encourage that you register for your second- or third- choice program to ensure you do not miss out on an opportunity to come to camp or our programs.
Q. Is my credit card number and personal information safe?
A. Yes. Your information is encrypted using a Secure Socket Layer (SSL) encryption technology, the highest form of encryption generally available to the public. All credit card transactions are encrypted and secure.
Q. When is my full payment due for summer camp?
A. Final payment for summer camp programs is due by June 1, 2020. Final payments will be automatically charged from the credit card on file on this date.
Q. How do I check my balance for summer camp registration?
A. If you click on ‘My Account’, under ‘Payment Details’, click ‘Pay on Account’. Here is where you can see your balances for registrations. You can also check your previous payments, change your automatic-charges, and view account payment details.
Q. How can I transfer into a different program?
A. Please contact Customer Care for assistance.
Q. I need to change my t-shirt size, buddy, transportation etc. How can I make a change?
A. Please contact Customer Care for assistance. We will be able to make the changes to your registration.
Q. What should I do if I need to cancel my program registration?
A. Please contact the program registrar directly at firstname.lastname@example.org or 815-651-2711.
Q. I keep trying to register for programs, but it won’t work.
A. Please contact Customer Care for assistance. We can help you register over the phone.
Q. I’ve already created an account to register for Girl Scouts GCNWI programs before. Is this the same thing?
A. No, this is a brand-new system. The previously existing program registration websites are no longer in use.
Q. Is this connected to my MyGS account? Can I use that to register?
A. No, this is not the same as your MyGS account. We have uploaded your household membership information from MyGS to make it easier on you.
Q. Is this where I should renew membership registrations?
A. No. Girl Scout membership registration and renewal will still occur through MyGS which is accessible through the main Girl Scouts GCNWI website at girlscoutsgcnwi.org.
Q. Can a GCNWI gift card, Nutty Bucks, or Cookie Dough be used as form of payment?
A. Yes. Please contact the program registrar directly at email@example.com or 815-651-2711.