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COVID-19 Update: All GCNWI gathering places and camps are closed, and in-person programs are cancelled, until further notice. Read the complete update on our blog »

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Resources for Cookie Volunteers

We hear your concerns, and want to clarify our intentions for the remainder of the cookie program for Girl Scouts GCNWI.
 
The one, most important point we want to make is that we care deeply about you, your health, your safety, and your financial concerns.
 
We understand the anxiety you are feeling. People are worried about loved ones, their jobs, the stress of balancing family life and work life, and how to begin to explain what is happening to their children. Cookies should be the  last thing you have to be concerned about, so please read this entire message.
 
We will restart booth sales and reopen our  cookie cupboards once the shelter-in-place order is lifted.
 
Once our gathering places can reopen, we will do everything we can to restart our  cookie program for approximately two weeks, including two weekends. Please check back here often for dates and times as they become available.

  • All Cookie Cupboards will reopen, including volunteer cupboards.
  • Goal Getters will resume.
  • Booth sites will return. We ask that you refrain from trying to secure your own right now. Many stores are unable to discuss until the advisory is lifted.
  • If COVID-19 requires us to be out longer than June, we will revise our plans with other solutions at that time. 

The ACH Sweep is scheduled for April 10, but you can file an adjustment request.

  • We are not trying to put any troop or person in harm’s way. Many  of our Girl Scout troops have finished, or nearly finished, their cookie selling season, and are ready to settle up their finances.
  • If you are concerned with the April 10 ACH date, please just fill out an adjustment form by April 8.
  • We know some of you still have cases of cookies in your stock, and as we have said all along, we will partner with individual troops to resolve that situation as best as we can so that no girl or troop is impacted financially as a result of this pandemic.

File an ACH Adjustment Form

What if you don’t want to wait for booths and cupboards to reopen?

We have heard of some creative solutions for troops who do not wish to wait for booths to reopen.

  1. Host your own “virtual cookie booth” so people can buy cookies using the CLOVER payment system (with GCNWI paying the transaction fees). We will support this payment process until June 30 for cookie transactions.
  2. People who want actual cookies and live near you can arrange to make the transaction through the CLOVER payment system, and you can do a “porch drop” with no personal contact.
  3. People who want to show first responders their support can purchase via your troop and designate them as Gift of Caring. Those cookies can be distributed through someone you know who is in that service or medical field (remember, no physical contact), or you can hold onto them until the advisories lift and deliver them later when it is safe.
  4. Ask a business that does carry-out or pickup orders if they would like to purchase a case or two so they can give away boxes to customers during this stressful time.

But don’t forget, booths and cupboards will reopen once the stay-in-place order is lifted, so you can also fill out the ACH Adjustment form, and wait for booths to reopen.

What you should NOT do

  • Troops may NOT set-up a Go Fund Me page, or anything similar.
  • Troops are NOT able to sell through Facebook marketplace pages.
  • Online orders have also ended for digital cookies.
  • Troops should not under any circumstances pay for a delinquent parent’s cookie payment. 
  • Volunteers should not take money out of their own pocket either. Please turn in an IC form for that parent.

Rewards
Thank you for submitting your final rewards on March 24!

  • Rewards will be delivered to your service unit cookie manager sometime in May (depending on advisories).
  • If your girls earn more rewards, a reward reorder form will be available sometime in May; those rewards will arrive in late June for pick up at your nearest Gathering Place (also depending on advisories).

Girl Scouts GCNWI is NOT participating in Girl Scouts of the USA’s “Eat. Share. Show Communities We Care” digital campaign.

We have had many questions about this national digital campaign which you may have seen.

  • This campaign is designed for the Girl Scout councils that were hardest hit, many who were just starting their cookie program. Our council does not fit that criteria.
  • GCNWI was nearly done with our cookie program when the pandemic hit. Other councils hadn’t even begun. Their initial order deliveries had just taken place. They are being incredibly hard hit, and it’s time for us to put in place the very heart of what this movement stands for which is helping others.
  • This means that when someone plugs in their zip code on the “Eat. Share….” page, they are directed to  the nearest council that did not get as far as we did in their cookie season before the coronavirus hit.

Every one of our girls, families, volunteers and communities is in our hearts right now. We are committed to helping resolve the stress you feel about cookies so you can fully focus on your families.
 
If you have additional questions, just ask us directly. Our product program team is here for you, even in these difficult and challenging days. Please contact us at productprogram@girlscoutsgcnwi.org or 855-ILOVEGS, ext. 6722.
 
Thank you for your patience. Stay safe.

 

ACH
Booth Resources
Clover Go Resources (Credit Card Processor)
Basic CMYK

For Troop Cookie Managers and Troop Leaders

Clover is First Data’s cloud-based mobile payment platform. Customers will love the ease of being able to pay for their cookie order with a credit card and troops will benefit by offering their customers a cashless option.

Watch the Clover onboarding webinars through the links below, and download the slides for reference [PDF].

Have questions? Find your answers in the Clover Go FAQ [PDF]

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Both webinar sessions are slightly different due to the excellent questions asked by attendees, so you may want to check them both out.

You must complete the Onboarding Training session before proceeding to Clover Registration.

Clover Registration »

Cookie Mission Challenge

Calling all Girl Scouts! WE need you for a special mission... should you choose to accept. 

Take on the Cookie Mission »

Digital Cookie Resources
eBudde Resources
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eBudde Webinar

For Troop Cookie Managers and Troop Leaders

Learn about eBudde, the online management system to help Service Units and Troops manage the cookie program.

You can manage the cookie program like a pro with eBudde!

Watch the eBudde Webinar

Download the eBudde mobile app!

The  eBudde Troop App Plus now has all the features you need to manage the cookie program wherever life takes you.

As a busy volunteer, you'll love the app's features!

  • Order cookies and rewards right from your mobile phone or tablet.
  • NEW! Cookie Exchange – This lets troops spread cookie inventory among each other.
  • NEW! Booth signups on-the-go!

Download the app to your  iPhone or  Android and login with your eBudde credentials to get started. If you did not receive your eBudde welcome email,  contact our Customer Care Team.

Watch this quick overview of eBudde:

Gift of Caring

When a business contributes 250+ boxes (or $625+), they will also receive recognition from Girl Scouts of Greater Chicago and Northwest Indiana. Learn more here.

Gift of Caring [WEB]

Service Unit Cookie Manager Resources
Troop Cookie Manager Resources
Other Program Resources

Facts about What We Stand For:
During Girl Scout Cookie season, our most visible time of year, people sometimes perpetuate rumors or false information about what Girl Scouting stands for as an organization in order to secure media coverage of their own platform issues or because they simply do not know the facts.

To ensure our members and their families can confirm that Girl Scouting does NOT have a relationship with Planned Parenthood and does NOT take a position on abortion or birth control, we are providing you with a fact sheet that explains this in writing. We encourage adults who are supporting girls during the cookie program to print out this fact sheet and carry it with them in order to provide accurate, factual information about our position on several divisive social issues.