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Lemon Ups Dad

For Cookie Volunteers

The following information on how to participate in the largest girl-led entrepreneurial program in the world. Through it, girls learn lifelong skills while earning fun rewards, and troop proceeds to fuel their adventures. Help girls climb with courage and achieve success through the Girl Scout Cookie Program. 

Cookies and Covid-19

As always the safety of our members is our number one priority. Please familiarise yourself with our  Covid-19 Guidelines and please be advised that they are updated frequently in accordance with state and federal guidelines. Cookie Season is back on Dec. 15, 2021!

Key Dates
  • December 11: Access to eBudde and Digital Cookie opens
  • December 15: Girls begin taking orders using their Order Card and sending emails and taking orders using Digital Cookie.
  • January 8: Virtual Cookie Badge Bash | Register Today
  • January 9: eBudde signups for GCNWI Cookie Booths begin.
  • January 19: Digital Cookie girl delivered sales ends at 11:59 p.m. CST.
  • January 19: Submit troop initial order and initial reward order due in eBudde at 11:59 p.m. CST.
  • January 25: Keep girls motivated to meet their individual goal and the troop goal!
  • February 4-6, 9-13: Cookie Delivery (Initial Cookie Order Pick-up)
  • February 7: Cookie Cupboards open for additional cookie pick up
  • February 7: Goal Getter program begins
  • February 7: Digital Cookie Order taking begins (Cookie Program Phase 2
  • February 11: Cookie Booths Sales Weekend begins
  • February 18-20: National Girl Scout Cookie Weekend
  • February 23: ACH Adjustment Form due
  • February 25: 1st ACH Sweep (50% of initial order due)
  • March 20: Digital Cookie closes for all orders at 11:59 p.m. CST
  • March 21: Cookie program, including Goal Getter ends; Gathering Place cookie cupboards close
  • March 22: Submit troop/girl final reward orders in eBudde; last day to opt out of reward
  • March 23: ACH adjustment and individual collection (IC) forms due; last day to enter troop cookie transfers
  • May/June: Final rewards delivery begins to Service Units

Any questions? Please contact Customer Care

How to Participate (Resources Included)

How to Participate

Get ready for your Girl Scout(s) to make (cookie) boss moves this year! No matter how Girl Scouts takes part in the Girl Scout Cookie Program, they’ll grow people skills, learn to set goals, make smart decisions, and so much more. Talk about which options to explore this year!

Not a Girl Scout? Join today!

Phone or Text Friends and Family

Is this their first time running a cookie business? Texting or phoning friends and family is a great way to connect with cookie customers. For seasoned cookie bosses with limited free time—hello, school, sports, and extracurriculars!—this option has maximum flexibility.


Digital Cookie

Are they ready to take their digital marketing skills to the next level? With the Digital Cookie® platform, Girl Scouts can ship cookies straight to customers, accept orders for cookie donations, or have local customers schedule an in-person delivery. They will reach their sales goals no matter how busy their schedule is like. 

Check out the Four Easy Steps to Get Started with Digital Cookie guide and our video overview!


Door-to-door

Hone in a Girl Scout sales pitch! With door-to-door sales, Girl Scouts can stay local and sell in their neighborhoods—and use door hangers and business cards for customers who aren’t home. Grow people skills by meeting new neighbors (with the necessary adult supervision, of course)!


Cookie Stands

Would they feel more comfortable on their own turf? Cookie stands, similar to lemonade stands, are set up in front of a residence on private property, where Girl Scouts can market cookies to customers in their neighborhood. It's a great way to ease into connecting with other community members. This can be fun for the whole family!

Guidelines
  • Family/Household Unit – minimum one adult/caregiver and maximum two girls from same household – these will work similar to a Cookie Booth, but with rules to allow for one adult and one Girl Scout from the same household to manage the cookie sales at a location known as a Cookie Stand. 
  • Troop-secured locations only – households can set up at local businesses not listed in eBudde as a council-secured booth already. They may also set up on their own private property.
  • Caregivers must seek approval from the Troop Cookie Manager (TCM); TCM then will submit Cookie Stand on behalf of troop in eBudde for council approval (same instructions as setting up a troop-secured booth) – once approved, the location, date, and time will link to Cookie Finder. If on private home property, the stand does not need to be submitted for approval. 
  • Locations will be approved on first-come-first-served basis; if a troop has already submitted a location for a Cookie Stand/Booth approval, the second request will be denied and encouraged to seek a different date/time from the location to re-submit. 
  • Caregiver must connect with TCM to obtain cookie inventory (and sign receipts) for Cookie Stand. As with any time cookies are signed out by caregiver, the cookies and funds for those cookies are the responsibility of the caregiver signing for them. 
  • Households with girls from more than one troop must work with each troop’s cookie manager for inventory calculations and funds due if girls are working Cookie Stand together. 
  • All general Cookie Booth guidelines as pertaining to etiquette, setup, teardown, and COVID restriction policies must be followed at Cookie Stands. 

Cookie Booths

This option has maximum customer interaction, teamwork, and all the fun! Troops or groups of Girl Scouts work together to market cookies outside a preapproved location (like a grocery store, bank, mall, or even a drive-through booth in a parking lot) where Girl Scouts can practice business skills with new customers.

Note: cookie booths must be coordinated by troop cookie managers; may only happen at council-approved locations; and must be legally open to, accessible, and safe for all girls and potential customers.

The Cookie Booth phase of the 2022 Cookie Program for our council officially begins on February 11, 2022.

Check out the Cookie Book Essentials to plan your booth this season!
Download our Cookie Booth Calculator as a resource, no matter how you booth it!

Drive-Thru Cookie Booths
Drive-Thru Cookie Booths

Customers love being able to purchase Girl Scout cookies while on the go. A Drive-Thru Cookie Booth is a great way for troops to offer convenience, distance and a quick cookie transaction experience for those cookie fans. Be sure to check out the Help Center in eBudde for tons of downloadable signs and resources or check out LBB's Booth Support.

To aid with tracking of your troop's inventory and sales at cookie booths, download the 2022 Booth Inventory Chart. 

Virtual Booths

Girls can have a successful Girl Scout Cookie Season without leaving home! They’ll enjoy finding ways to make virtual booths creative and unique.

Remember, safety first! As you begin your planning, please make sure you have reviewed Girl Scouts’ Digital Marketing Tips for Cookie Entrepreneurs and Families, as well as Supplemental Safety Tips for Online Marketing.

Here are some other key resources to support your season:

In-Person Booths

When troops set up outdoor cookie booths in a parking lot or other location (with permission), they have a road map to success. Customers drive up—the Girl Scout Cookies® come out—happy cookie lovers drive off!

Check out these resources and fast finds from Little Brownie Bakers and GSUSA:

Booth Sign-Ups/Loop Days

Coming soon!


Connecting with Your Community

The possibilities are endless! Girl Scouts team up with their parents/caregivers to sell cookies to their employees and coworkers, at places of worship, and at community groups. Prepare a corporate pitch to sell cookies in bulk to car dealerships, real estate agents, or financial institutions. When these budding entrepreneurs secure a large sale, they get a taste of sweet success!

Cookie Map

Looking for new ways to connect with cookie customers in your area? Our new Cookie Map will allow customers to find troops near them to purchase. Troops can opt-in to being added to the map by completing the our submission form. 

Customers who use this map will directly connect your troop. It is the job of the Troop Cookie Manager or Troop Leader to communicate with that customer and to arrange delivery and payment directly with them. 

Cookie Map Participation Submission Form: COMING SOON!

Cookie Volunteer Trainings
Digital Cookie

Girls/parents will receive a welcome email from Digital Cookie to set up their Digital Cookie site on Dec. 11.

To get Girl Scouts ready, register for one of the upcoming Digital Cookie webinars!

Dec. 8 | 10:00 a.m. CST - REGISTER HERE
Dec. 8 | 6:30 p.m. CST - REGISTER HERE

eBudde

First-time troop leader? First-time Service Unit Cookie Manager? Or simply need a refresher? Learn how to manage the cookie program with eBudde. eBudde is the online management tool that troops use to manage their cookie program. This 1-hour session will provide an overview of how to navigate through the system.

January 5 | 6:30 p.m. CST - REGISTER HERE 

Cookie Chats

Join the GCNWI Product Program Team for a 30-minute open discussion on different topics each week. Ask the questions you have and get them answered by the Product Program Team. We’re here to help!

Save the Dates! Different topics each week!

December 15 - Digital Cookie | Cookie Resources | Tips and Tricks

January 26 - Delivery | Getting ready and sorting orders

February 2 - Cookie Cupboards and Goal Getters

February 9 - Booth Etiquette 101 | Clover | National Girl Scout Cookie Weekend 

February 16 - Financial Management | ACH

March 16 - Allocating Cookies | Wrapping up the Program

Rewards

We've got an awesome line up of rewards and experiences that girls can earn in this year's cookie program! (And don't forget that rewards are cumulative!)

Download the 2022 Cookie Rewards Card [PDF]

Starting at the 1,000+ packages level, we are offering the option of Cookie Dough credits that can be applied to registration fees for council camps, programs, and shop purchases.

FY 22 GCNWI Cookie Reward Lineup
COOKIE DOUGH

Starting at the 1000+ level, girls can opt for Cookie Dough instead of a traditional reward. Girls can use Cookie Dough towards annual membership dues, council-sponsored activities, resident camp, GSUSA Destinations, and Girl Scout merchandise from the council store. Cookie Dough cannot be used for the purchase of cookies or paying cookie debt.

COOKIE CEOS

The top five cookie sellers in our council are known as our Cookie CEOs. This exciting and rewarding opportunity includes a busy day at the council's Chicago Gathering Place meeting with the council CEO, holding an all-staff conference call, lunch, and much more!

Our Cookie CEOs also get regular opportunities to share their expertise with other Girl Scouts at the annual Cookie Kickoff Rally, at cookie trainings for volunteers, and with local media outlets.

Gift of Caring

The Gift of Caring service project is a great way for your company to support local Girl Scouts and provide comfort to military personnel, first responders and community services. Check out more about Gift of Caring and how you can contribute this cookie season!

FAQs

Find quick answers to your questions about Girl Scout Cookies. More answers can be found on Girl Scouts USA FAQ page

Palm Oil

Talking With Your Girls about Palm Oil

Product FAQ:

Q: Why does Girl Scouts use palm oil in their cookies?

Palm oil is an ingredient found in the majority of baked snacks sold in the United States. Per GSUSA's licensed bakers, it continues to be necessary to use palm oil in our cookies to ensure their shelf life, to bring you the highest quality products, and to serve as an alternative to trans fats. While we continue to explore other alternatives, at this time, there are no viable or readily available alternatives on the market.

Q: Why can't you replace the palm oil?

The world’s food supply is intricately tied to the use of palm oil, so we believe promoting proper manufacturing principles is the most responsible approach to how Girl Scouts and Girl Scout Cookie development is advanced. While we continue to explore other alternatives, at this time, there are no viable or readily available alternatives on the market that would enable us to simply swap the palm oil for an alternative oil.

Q: What actions is GSUSA taking to prevent child labor?

To be very clear, child labor has no place in the production of Girl Scout Cookies. If certain suppliers are not following best practices, we expect our bakers and the Roundtable on Sustainable Palm Oil (RSPO), of which GSUSA is an affiliate member, to take action quickly to rectify those exceptions.

Q. Are GSUSA’s licensed bakers removing Palm Oil from Girl Scout Cookies?

We are pleased to share that Girl Scout Cookies baked by both Little Brownie Bakers and ABC Bakers use Mass Balance RSPO certified palm oil and include the RSPO Mass Balance logo on their packaging (i.e. RSPO “Mixed” certification label). Both bakers’ future goal is to achieve 100% RSPO-segregated certified palm oil products for all Girl Scout Cookies they produce. They continue to work with their suppliers to explore strategies and timeline to achieve this goal.

Q: Does GSUSA belong to the Roundtable on Sustainable Palm Oil (RSPO)?

Yes, GSUSA is an affiliate member of RSPO.

Q. What does being an affiliate member of RSPO mean?

GSUSA has been a member of the RSPO for almost ten years, As an affiliate member, GSUSA supports the RSPO’s vision and efforts to promote the growth and use of sustainable palm oil products.

Q: Why should I buy Girl Scout Cookies?

When you buy Girl Scout Cookies, you support Girl Scouts and you power amazing experiences and life-changing opportunities for girls year-round—from awesome trips to community projects to outdoor adventures. Through your support, you help Girl Scouts build essential skills as they begin to think like entrepreneurs and learn to take the lead, both now and in the future. Girls gain these skills from working with others, setting goals, and connecting with customers. It's about the experience a girl has running her very own cookie business, gaining five essential skills (goal setting, decision making, money management, people skills, and business ethics) as she learns to think like an entrepreneur. Because proceeds from your purchase stay local, you also help create positive change in your community.

Program FAQ

Q. What is GSUSA doing about Girl Scout troops boycotting cookie sales?

Girl Scouting teaches girls to stand up for what they believe is right and just, and to take a position on improving the world around them; not only for themselves but for those who can’t speak for themselves. 

We applaud girls for standing up for an issue they are passionate about. Girl Scouts of the USA and Girl Scouts GCNWI shares this passion and do not support or endorse the use of child labor. However, a very effective way to advocate for change is by belonging to organizations, such as RSPO, who advocate for and enforce these ethical standards in the parts of the world where we are not present. We hope that our commitment to doing what is right is seen by our girls as our joint commitment for improvement.  

Each year, it is up to each individual troop and girl to decide if they will participate in the cookie program – a program that helps power life-changing programs, experiences, and learning all year long. We hope that through gaining a deeper understanding around palm oil use, Girl Scouts join us to use our voices to find productive ways to take action against this global issue, and continue to be Girl Scout Strong.  

Are there any program materials to help Girl Scouts understand the challenges around Palm Oil?

Yes! Girl Scouts of the USA and RSPO have released a palm oil toolkit to help interested Girl Scouts dive deeper into the topic of palm oil and fully understand the issue. Please contact your Girl Scout Council to learn more. 

Updated Allergen

Update to Girl Scout Cookie Packaging
Allergen Disclosure (2021-2022)

Q: Why was a precautionary allergen statement added to the label?
A: All packaged foods in the U.S. including Girl Scout Cookies are required to identify any of the top 8 food allergens present as ingredients either in the ingredients list or through a “Contains” statement. A precautionary allergen disclosure (“Manufactured in a shared facility with” statement) was added to our labels to declare the presence of allergens in the bakery where Girl Scout Cookies are made. This update was made to be transparent and sensitive to the needs of our customers.

Q: What is the process for sanitizing lines/preventing cross-contact in the bakeries?
A: All Girl Scout Cookies are baked in state-of-the-art facilities operating under good manufacturing practices in order to prevent allergen cross-contact. All Little Brownie products and manufacturing facilities that produce Girl Scout Cookies undergo a comprehensive assessment and qualification to ensure compliance with FDA guidelines. Girl Scout Cookies from Little Brownie Bakers are baked on a production line that is thoroughly cleaned between production runs and tested to make sure the line is free of allergens.

Q: Has the manufacturing process for Toffee-tastic® changed?
A: No. Customers will be buying the same Toffee-tastic Girl Scout Cookies they know and love—and purchase year after year—with no changes made to the manufacturing process.

Q: How is Toffee-tastic Certified Gluten-Free if it is made in a bakery with wheat?
A: All gluten-containing formulas and ingredients are segregated from Toffee-tastic using good manufacturing practices. The production line has a designated mixer for gluten-free and the dough mixing process is segregated from the other areas in the bakery when Toffee-tastic is in production. Toffee-tastic cookies baked by Little Brownie Bakers have been Certified Gluten-Free by the National Sanitation Foundation (NSF), a third-party organization that verifies through testing of the production line and the finished product that the cookies meet FDA guidelines for labeling them gluten-free. Toffee-tastic cookies are baked on a production line that is cleaned between production runs and tested to make sure the line is free of gluten. The NSF Gluten-FreeCertification seal appears on the side of the Toffee-tastic package. For more information, visit the NSF website.

Q: What is the process for sanitizing lines/preventing cross-contact in the bakery where Toffee-Tastic is made?
A: All gluten-containing formulas and ingredients are segregated from Toffee-tastic using good manufacturing practices. All Little Brownie products and manufacturing facilities that produce gluten-free products including Toffee-tastic Girl Scout Cookies undergo a comprehensive assessment and qualification to ensure compliance with regulations regarding gluten-free designated foods. LBB is certified annually while Toffee-tastic cookies are in production by the National Sanitation Foundation (NSF). The production line is cleaned, new belts are installed, and the production line is tested by NSF to make sure it is free of gluten prior to production. All production lots of Toffee Tastic are sent off to a 3rd party lab for Gluten Free testing per NSF Gluten-Free Protocol under the certification. The NSF Gluten-Free Certification seal appears on the side of the Toffee-tastic package. For more information, visit the NSF website.

Q: What does “manufactured in a shared facility with [for example, peanuts and eggs].” mean?
A: This means that the listed allergens (e.g., peanuts, eggs) are not ingredients in the cookies, but they are ingredients in other products made in the same facility. Girl Scout Cookies are baked in facilities where food safety protocols are adhered to based on FDA guidelines to fully clean production lines and prevent cross-contact of ingredients.

Q: How are allergen ingredients and products managed in the bakery?
A: Girl Scout Cookies are baked in facilities where food safety protocols are adhered to based on FDA guidelines to prevent cross-contact with allergenic ingredients, like peanuts or tree nuts. Ingredients with allergens are clearly labeled, stored separately from other ingredients, and handled by trained professional bakers in ways that prevent cross-contact with other ingredients and products. When allergenic ingredients are used on the equipment, the equipment is thoroughly cleaned and sanitized to ensure the equipment is free of allergens before it is used to make other products.

Q: Do Girl Scout Cookies contain sesame?
A: No, Girl Scout Cookies do not contain sesame as an ingredient.

Q: Is sesame present in the bakery where Girl Scout Cookies are baked?
A: Sesame is only present as an ingredient in the bakery where Girl Scout S’mores is produced. Sesame is not present as an ingredient in the bakery where the other Girl Scout Cookie varieties are produced.

Q: How come sesame is not listed as an allergen in the precautionary allergen disclosure on the Girl Scout S’mores packaging?
A: In the Spring of 2021, The Food Allergy Safety, Treatment Education, and Research Act became law and named sesame as the 9th food listed as a major allergen. Food manufacturers have until January 1, 2023, to update packaging labels.


Cookie Volunteer Roles and Resources

Helping Girl Scouts run their cookie business may seem like a lot, but don't worry! Below is everything you need to get started with the 2022 Girl Scout Cookie Program.

Troop Leader Resources
Troop Cookie Manager Training (space is limited)

Register Today »

After registering, you will receive a confirmation email containing information about joining the meeting. A recorded version will be placed on our website.

Troop Cookie Manager Guide [PDF]
Volunteer Statement of Responsibility Form
Girl Permission Form [PDF]

Troop Rewards

Troop Initial Rewards
Troops with a per girl average (PGA selling as indicated on the sales report in eBudde™) of at least 125+ packages at the end of Initial Order Period will receive a “Journal.” Plus, troops with a per-girl average of 125+ packages at the end of Initial Order Period will receive a “Bucket Hat” for the troop cookie manager (one per troop).

Troop Final Rewards
If the troop has a per-girl average (“PGA Selling” as indicated on the sales report in eBudde™) of at least 160+ packages at the end of the program, the girl will receive a “Bucket Hat”. Troops with a per-girl average of 180+ packages at the end of the program, the girl will receive a “Bucket Hat” and “T-shirt.” Size required. In addition, troops with a per-girl average of 180+ packages at the end of the program, the troop cookie manager will receive a “Bucket Hat” and T-shirt (two per troop).

Troop Proceeds
Troops will earn $0.90 cents per package sold.

As a reminder, Daisies and Brownies receive $0.90 and rewards; Juniors, Cadettes, Seniors and Ambassadors are offered a proceed option - $0.90 per package and rewards, or $1 per package and patches only.

Opting out of rewards must happen prior to March 22; once final rewards are submitted, the proceed plan cannot be changed.

Family Meeting Guides

It is important that you discuss the cookie program with your Girl Scouts' caregivers. Be sure that they complete the Girl Permission Form before their Girl Scout participates.

Hold your Family Meeting for the Cookie Season in confidence with the support of these brand new meeting guides courtesy of Girl Scouts of the USA! 

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Service Unit Cookie Manager Resources
Service Unit Cookie Manager Resources

Service Unit Cookie Manager Training

Digital Cookie Resources
Digital Cookie Tip Sheets

Volunteer Login [PDF]
Troop Dashboard [PDF]
Troop Leader: Order Received [PDF]
Troop Cookie Links [PDF]
Troop Booth Pickup Oder [PDF]

Digital Cookie How-To Videos
Program Materials
Cookie Finance
ACH (Financial Forms)

Finances will be handled through Automated Clearing House (ACH) withdrawals. Troop should make deposits into their troop bank account and the council will withdraw the troop cookie balance due.

Troops must complete an ACH form each membership year.

eBudde

Little Brownie’s eBudde cookie system is a powerful and fun tool to help leaders manage their troop’s cookie program! eBudde is the online management tool that troops use to manage their cookie program.

Watch our eBudde overview! 

eBudde Troop App

The eBudde app has everything you need to manage your troop's Cookie Program while on the go. Learn more about the eBudde App!

Click the links below to download the app. 
Apple App | Google App

eBuddeAppIcon_thumbnail
Clover Go

Clover Go is a credit card processing app available for all our troops and all of our girls!  This means troops and girls will be able to accept credit cards at booths and when they deliver cookies to their customers. All funds are directly deposited into the troop banking account making it fast, easy, and efficient to accept credit cards! And the best part? Girl Scouts of Greater Chicago and Northwest Indiana is covering all the processing fees!

When girls are ready to deliver cookie orders to their customers, they can easily connect with them to accept the credit card payment over the phone to process manually through the Clover Go app! They can then schedule a porch-drop for that customer as a convenient, contact-free way to safely get cookies into the hands of their supporters!

Visit girlscouts.firstdata.com to complete the process.

Handouts

Coming soon.

Clover Go Troubleshooting

This Clover Go guide will help with some of the more common errors that could be experienced while using Clover Go. If experiencing technical difficulties not addressed here, please contact the Clover support team 24/7 at 855-276-5008.


Cookie Business and Marketing Tools

To help boost your cookie business, we have curated a host of things to help propel your business and help achieve your goals. Use our collection of tip sheets and guides, social media graphics, downloadable posters and images, and more. Visit our Cookie Business Resources page.

cookie-shop-internal

Facts about What We Stand For:
During Girl Scout Cookie season, our most visible time of year, people sometimes perpetuate rumors or false information about what Girl Scouting stands for as an organization in order to secure media coverage of their own platform issues or because they simply do not know the facts.

To ensure our members and their families can confirm that Girl Scouting does NOT have a relationship with Planned Parenthood and does NOT take a position on abortion or birth control, we are providing you with a fact sheet that explains this in writing. We encourage adults who are supporting girls during the cookie program to print out this fact sheet and carry it with them in order to provide accurate, factual information about our position on several divisive social issues.