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Return and Exchange PROCEDURE - Effective April 1, 2014

RETURN OR EXCHANGE PURCHASES IN-STORE or thru mail:

Girl Scouts of Greater Chicago and Northwest Indiana accepts in-store returns for Girl Scouts of Greater Chicago and Northwest Indiana merchandise purchased both in-store and online. Visit our Store Locator to find a store near you. 

Girl Scouts of Greater Chicago and Northwest Indiana will accept your return or exchange of unworn, unwashed, unaltered merchandise within 60 days of the original purchase. Merchandise may be returned or exchanged with a receipt at any Girl Scouts of Greater Chicago and Northwest Indiana store location.
DISCONTINUED/DATED OR JOLIET OUTLET ITEMS are non refundable or available for exchange.

Shipping Charges:
Shipping charges will be assessed on the total dollar amount of each order to be mailed to a customer. Walk-in orders or orders placed for pick up in any regional shop do not include shipping charges.

Our shipping and handling fees are as follows:
Under $25.00 = $4.00
$25.01 – 50.00 = $6.00
$50.01 - $75 = $8.00
$75.01 - $100.00 = $10.00
$100.01 - $150.00 = $12.00
Over $150.01 = $14.00
 

QUESTIONS?

For additional details, please contact us at 1-312-912-6366 or onlineshop@girlscoutsgcnwi.org.